Thank you so much for purchasing from VKCrafthouse! I strive to ensure that you are happy with every purchase made from me! However, due to the custom nature of my items, we do not offer refunds/exchanges unless there is a design/material flaw or a mistake made on my part. All items will be shipped out within a 2-3 week time frame and will be shipped via USPS. You will receive tracking at time of shipment.
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